PRIVACY POLICY

This Policy covers all information collected by and on behalf of INTEGRAL XT, whether in writing, orally, electronically, or through any website managed by or for INTEGRAL XT. By browsing the Website or engaging with us, you agree to the collection and use of your personal data as outlined herein.

By providing personal information to INTEGRAL XT and/or by visiting and using the website, you consent to the collection, use, and sharing of your personal data in accordance with this Policy and in compliance with applicable legal provisions and requirements.

In addition to accepting the terms and conditions of this Policy, including any relevant additional policies, you agree that INTEGRAL XT may share the personal information you have provided to us, in accordance with the terms and conditions described herein.

For any comments, questions, or complaints regarding this Policy, please contact our Personal Information Protection Officer (PIPO):

In this Policy, by “Personal Information“, we refer to any data related to an individual that allows them to be identified, directly or indirectly. This may include, but is not limited to:

• Your contact details, such as first name, last name, physical address, email address, and phone number;
• Employment-related information, such as resumes, educational background, work experience, obtained degrees, details on professional affiliations, and other relevant data for potential recruitment or a job position;
• Billing details and financial data, such as billing address, bank account details, or payment information;
• Service-related information, including details of the services you have received from us;
• Details provided to us by our clients or on their behalf, or that we generate in the course of providing our services, which may, if necessary, include special categories of personal information (e.g., ethnic origin, political opinions, religious beliefs, trade union membership, health, sexual orientation, etc.);
• Marketing-related information and your communication preferences;
• Cookie data from your browser related to your use of our website or portals, including your IP address, identifier, preferred language, date and time of your visits, and the pages you have viewed;
• Any other personal data about you or others that you provide to us.

We do not knowingly collect or use Personal Information from individuals under the age of 14. If you are under 14 years old, please do not provide us with your Personal Information without the consent of your parents or guardians. If you are a parent or guardian and discover that your child has provided us with Personal Information without your authorization, please contact us using the details provided above so that we can remove the child’s Personal Information from our databases.

We use information collection tools such as cookies on certain parts of our website to analyze user behavior. A cookie is a piece of data that a website sends to a user’s hard drive when they access a page. These cookies help the site remember information to make your browsing experience more efficient. We use these cookies to optimize your future visits. If you do not want to receive cookies, wish to be notified when a cookie is sent, or want to disable all cookies, adjust your browser settings. However, please note that disabling cookies may restrict certain functionalities of our site.

Cookies may be erased at the end of a browsing session (from the moment the browser is opened until it is closed) or may persist for a longer duration.

Persistent cookies remain on the user’s hard drive after the session ends. They store user preferences and actions between different pages of a site or even across different websites. These cookies are mainly used to remember user choices and preferences while browsing.

For more information about cookies, including how to view those already installed on your computer, how to manage them, and how to delete them, visit our Cookie Policy. This page includes a dedicated section with useful links to manage your cookie preferences based on your browser.

An IP address is assigned to your computer’s internet connection by your Internet Service Provider (ISP). INTEGRAL XT may use this address to troubleshoot server issues, administer its site, and track user navigation. Your IP address may also be used to customize content based on your location. However, INTEGRAL XT does not link your IP address to your personal information.

Browsing data is used to measure user engagement across different sections of our site and to evaluate the impact of our promotional campaigns. While this data does not directly identify you, it provides statistics on visit duration and navigation sequences. INTEGRAL XT uses this data to profile users and understand their habits. This information may be shared with third parties, but it does not personally identify you.

We also use Google Analytics to collect browsing information. If you wish to opt out of Google Analytics, visit the Google Analytics website for more details.

We process your personal information to respond to your requests. INTEGRAL XT may contact you via email, mail, or phone for the purposes outlined here, such as offering new services or discussing our current services.

INTEGRAL XT may use your personal information for the following legitimate reasons:

• To provide our services and fulfill our commitments;
• To verify your identity and conduct background checks in accordance with the law;
• To manage, maintain, monitor, develop, improve, and optimize the functionalities of our website;
• To recruit potential employees, associates, and contractors, and manage relationships with them;
• To respond to requests and communications from governments, regulatory agencies, courts, and law enforcement authorities;
• To open and manage client accounts, ensure customer relations, accounting, and billing;
• To assess and manage risks and operations;
• To comply with our legal and regulatory obligations;
• To detect and prevent fraud, errors, spam, abuse, security incidents, and other harmful activities;
• To send you communications in accordance with applicable regulations;
• To facilitate job applications at INTEGRAL XT; and
• For any other purpose authorized or required by law.

INTEGRAL XT is committed to not using the personal information collected in accordance with this policy or any other applicable regulation for other purposes, except with your explicit consent, unless in exceptional circumstances where INTEGRAL XT, in good faith, believes it is legally required to do so.

We may share your personal information with third parties, such as:

• Partner companies that assist us in providing our services or act on our behalf, such as managing appointments, customer service, payment processing, infestation analysis, or technical support. We do not allow them to use this data for their own commercial purposes;
• Affiliates within our group that offer services related to pest management and specialized treatments;
• Advisors such as legal firms, lawyers, tax specialists, notaries, financial specialists, auditors, and other professional groups;
• Insurance companies;
• Government entities, such as health authorities, regulatory agencies, or environmental protection organizations;
• Government agencies, in response to a legal request, court order, or any other request we deem relevant;
• Any person or investigative agency aiming to prevent or counter fraud, business disputes, or legal violations;
• Any company in the event of a restructuring or change of ownership of our business;
• Any other entity when required or permitted by law.

INTEGRAL XT does not sell, transfer, or disclose your personal information to third parties. Except as stated in this Policy, INTEGRAL XT will not share personal information with third parties without client consent or unless legally required.

The personal information you provide to us is considered an asset of the company and may be transferred or assigned to another entity in the event of a transaction (sale, merger, or any other operation affecting the company), without impacting the continuity of the services provided.

While we are committed to ensuring the confidentiality of your information, we may be required to disclose it under specific circumstances: in response to official requests, to comply with legal obligations, to prevent online fraud, in case of an emergency that endangers security, or to legally defend our rights. Additionally, we may analyze our server logs for security reasons and, in case of irregularities, share certain information, including IP addresses, with the relevant authorities to facilitate their investigations.

INTEGRAL XT will not use or disclose your personal information for purposes other than those identified and for which it was collected, unless we have obtained your prior consent or unless permitted or required by law. INTEGRAL XT will retain your personal information only for the period necessary to fulfill the purposes for which it was collected.

Additionally, our retention periods may be adjusted from time to time due to legitimate interests.

You can exercise the rights outlined below by submitting a request to our PIPO. Please note that in order to process your request, you may be required to provide appropriate identification or otherwise verify your identity.

You have the following rights:

• To access the Personal Information we hold about you and request a copy, subject to exceptions provided by applicable law;
• To have the Personal Information we hold about you corrected, modified, or updated if it is incomplete or inaccurate;
• To withdraw or modify your consent for INTEGRAL XT to collect, use, disclose, or retain your Personal Information at any time, subject to applicable legal and contractual restrictions;
• To request that we stop disseminating your Personal Information and de-index any link associated with your name that provides access to this information if such dissemination violates the law or a court order; and
• To file a complaint with the Commission d’accès à l’information, subject to the conditions provided by applicable law.

Our website contains links to third-party websites or specific sections of these sites. We do not control the content, operation, or data protection practices of these external sites. Therefore, any personal information you provide through these websites is subject to their respective privacy policies. It is your responsibility to review and understand their data management practices.

INTEGRAL XT is committed to taking all reasonable measures to ensure a level of confidentiality and security for personal information, in accordance with appropriate technological standards for its industry.

Despite the above, you acknowledge and understand that no computer system offers absolute security and that there is always some level of risk when transmitting personal information over the Internet. You therefore accept that INTEGRAL XT cannot be held responsible for any breach of confidentiality, hacking, viruses, loss, theft, misuse, or alteration of personal information transmitted or hosted on its systems or those of a third party. You also waive any claims in this regard, except in cases of gross negligence or willful misconduct by INTEGRAL XT.

As a result, you agree to release INTEGRAL XT and its officers, directors, affiliates, and business partners from any liability for any damages of any kind, whether direct or indirect, incidental, special, or consequential, related to the use of your personal information.

This Privacy Policy is effective as of January 28, 2025. INTEGRAL XT reserves the right to update this Privacy Policy at any time.

Your continued use of the website after an amended version of the Privacy Policy has been posted constitutes your consent to be bound by these changes. This Privacy Policy is incorporated into all Terms governing the various websites, programs, and services used or managed for or on behalf of INTEGRAL XT. Any changes to this Privacy Policy take effect immediately upon being published online by INTEGRAL XT.